Ordering & Shipping Information
Fortis Life Sciences currently offers Bethyl Laboratories' product portfolio on this web site, Fortis Life Sciences. The information below only applies to Bethyl Laboratories. All orders placed online or through the contact channels below will be directed to Bethyl Laboratories. If you wish to make inquiries regarding our other portfolio companies, please visit nanoComposix and Empirical Bioscience .
Offline Ordering
US orders may be placed by the following methods:
- Order Form: Place an Order
- Toll Free Phone: 1-800-338-9579 (8:00 – 5:00 CST)
- Phone: 1-936-597-6111 (7:30 – 4:30 CST)
- Toll Free Fax: 1-866-597-6105 (24 hour)
- Fax: 1-936-597-6105 (24 hour)
- Mailing address:
Bethyl Laboratories, Inc.
P.O. Box 850
Montgomery, TX 77356 USA
Required Information:
- Customer Name, "Bill to" and "Ship to" addresses
- Purchase Order or Credit Card information. Please use our eCommerce if you are using a credit card. Please do not provide credit care information in an email or form submission. Our customer service representative will contact you to obtain credit card information via phone.
- Catalog number and description
- Quantity of each item ordered
- Contact name and phone number
International Orders
International orders must be placed with one of our international distributors.
Order Confirmation and Duplication
Written confirmation of a telephone, fax, e-mail or internet order is not required. However, if confirmation of an order is sent, it should be prominently marked "Confirming Order. Do not duplicate."
Online Ordering
The Fortis Life Sciences website offers secure on-line ordering for U.S. domestic customers. Orders will be shipped within one (1) business day of receiving an order. Domestic orders will not be shipped on Friday. You will be contacted if any items are not in stock causing shipment to be delayed.
Customers are required to Create an Account and sign in using their username and password to place an order.
Locate the product you wish to purchase by browsing through our web site or by using our convenient product search features or enter the catalog number using our Quick Order function located on the right side of each web page. If you wish to purchase a product, click the "Add to Cart" button. Clicking on this button places the product in your shopping cart. Once you have added all items that you wish to purchase, click on the cart at the top right to continue the order process. At this point you can modify the quantity to be purchased for any product in your cart or choose to remove products from the cart. Once you have made your final decision, proceed to checkout and complete your order.
VISA, MasterCard, Discover and American Express or a purchase order are accepted as payment.
Please see our Privacy Policy for any questions about how we manage your personal information.
Shipping
Shipping Schedules
| DOMESTIC | MONDAY - THURSDAY *Same day shipping until 3 PM CST |
| INTERNATIONAL | TUESDAYS AND THURSDAYS - USING A FREIGHT FORWARDER *Orders must be received on Mondays and Wednesdays by 4:30 PM CST to ensure shipping on these days to ensure shipping on these days. FRIDAYS *Orders must be received by 4:30 PM CST on Thursday to ensure shipping on Friday. FEDEX IS OUR PREFERRED CARRIER |
Shipping Costs
Shipping costs are prepaid and added to the invoice. Bethyl Laboratories reserves the right to select the packaging and shipping method for your order. Domestic orders will be shipped by overnight air on the indicated date. The indicated date is an estimate only. Bethyl Laboratories is not liable for delay in shipping. Any damage during shipment is covered by the warranty provided in these terms and conditions. For international orders, title to the goods passes in the United States when the goods are placed with the shipper. For all orders, the risk of loss of the goods passes when the goods are placed with the shipper. Freight charges are FOB Montgomery, Texas 77356.
Payments
Payments
Payment is due in U.S. dollars. Payment is accepted by check, MasterCard, VISA or American Express or wire transfer. Terms are net 30 days from receipt of invoice. You will only be charged for products shipped. Products placed on backorder will be charged when shipped. If you place an order and fail to fulfill the terms of payment, Bethyl Laboratories may without prejudice to any other lawful remedy defer further shipments and/or cancel any order. You shall be liable to Bethyl Laboratories for all costs and fees, including attorneys' fees, which Bethyl Laboratories may reasonably incur in any actions to collect on your overdue account. Bethyl Laboratories does not agree to, and is not bound by, any other terms or conditions such as terms in a purchase order that has not been expressly agreed to in writing signed by a duly authorized officer of Bethyl Laboratories.
Prices
All Prices are subject to change without notice.
Bulk Quotations/Sales
Quantity discounts based on bulk quantities are available in the form of a quotation. Please contact a Sales Representative for details. Certain restrictions and exclusions may apply.
Sales Tax
You are solely responsible for any applicable sales, use, or similar tax and agree to indemnify Bethyl Laboratories for any such tax if not properly paid by you. Sales tax will be added to jurisdictions where Bethyl Laboratories is responsible for collecting sales tax unless the receiving party has exempt information on file with Bethyl Laboratories. If you feel that your account is not setup properly please contact us.
Returns
Return Items
All items returned must have authorization from Bethyl Laboratories, Inc. before credit will be issued. Credit is issued after receipt of the returned item(s). Any claim for credit or return goods request must be made within 48 hours of receipt. Custom, non-standard catalog and non-catalog order are ineligible for cancellation or return.
If an error by Bethyl Laboratories results in shipment of an incorrect order, Bethyl Laboratories will, at its sole option, either ship a replacement at no charge or credit your account for the purchase price of the original product shipped in error plus shipping charges. If an error by you results in the shipment of an incorrect order and is reported to Bethyl Laboratories within 48 hours, you may obtain a Return Authorization and return products(s) for a replacement or credit.
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