Fortis Life Sciences Privacy Policy
Last Update: December 1, 2021
Company Information/Overview
Fortis Life Sciences is a privately-held company headquartered in Waltham, Massachusetts, U.S. Fortis Life Sciences and its affiliates and subsidiaries ("we," "us," "our" or "Fortis") sell their products directly and through distributors around the world.
This Privacy Policy (this "Policy") applies to all websites and webpages owned and operated by Fortis that link to this Policy, including those with a homepage located and linked at www.fortislife.com (collectively, the "Sites"). This Policy does not apply to any other websites, and we make no representations as to the privacy practices of any other websites.
The purpose of this Policy is to provide visitors to the Sites with information regarding the personal information that Fortis may collect through the Sites, how Fortis uses and protects that personal information, and with whom we may share it.
Fortis encourages our customers, suppliers, commercial visitors, business associates, investors and other interested parties to read this Policy. By accessing or using the Sites, or by using any products or services that we make available on the Sites, you acknowledge your understanding and agreement to the practices described in this Policy, including that Fortis may collect, process, transfer, use and disclose personal information as described. If you have specific questions or comments regarding the processing of personal information, you may contact Fortis as provided below in the section of this Policy titled Contact Us. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT USE THE SITES.
Data We Collect
| Categories of Personal Information | Sources from which Information is Collected | Business and Commercial Purposes for Collection and Use |
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| Identifiers (e.g., name, email address, postal address, phone number, online identifiers, and IP address) |
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See the section of this Policy titled How We Use Your Information. |
| Professional or employment-related information (e.g., the name of your employer, your employment title, and your employment position) |
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| Commercial information (e.g., products purchased, obtained or considered, customer service feedbacks, or other purchasing or consuming histories or tendencies) |
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| Information described in Cal. Civ. Code § 1798.80(e), specifically, financial information (e.g., credit card information) |
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| Internet or other electronic network activity information (e.g., email and privacy preferences; research history; product specific preferences; browsing history both within the Site and shortly prior to and after entering or leaving the Site; and other browsing information, such as browser version, type of device and internet provider used, and phone number associated with device used (if one exists)) |
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| Geolocation data (not including your precise geolocation) |
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| Audio, electronic, visual, thermal, olfactory, or similar information |
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| Inferences drawn from any of the information identified above (and not including the sensitive personal information identified below) to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes |
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Sensitive personal information:
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For more information regarding how we collect information from third parties, see the section of this Policy titled Automatic and Third-Party Data Collection.
We may also combine information we obtain through the Sites with other information for the purposes described in the section of this Policy titled How We Use Your Information. We may aggregate or anonymize such information and use it for the purposes described above, and for other purposes to the extent permitted by applicable laws.
Third-Party Data Collection for Fortis; Automatic Data Collection
We may collect information passively submitted or obtained from other sources as follows:
- Information Provided by Other Users: Distributors and their websites may collect information associated with you in order to process and ship your purchases. Your work colleagues may provide information associated with you for payments and purchase orders.
- Cookies & Automatically Collected Information: When you visit our Sites, we use technologies such as cookies, web server logs and web beacons to collect certain information about you. Cookies are small files that websites and email servers place and access on your computer or other Internet-connected devices to uniquely identify your browser or device or to store information or settings in your device. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict, disable or delete certain cookies. Please note, however, that without certain cookies, you may not be able to use all of the features of our Sites.
Our web servers log information such as your device and operating system type, browser type, domain, device ID, IP address and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server also logs information such as the address of the web page that referred you to our Sites and the IP address of the device you use to connect to the Internet. - Third-Party Web Analytics Services: We also receive certain information via third-party web analytics service providers (such as Google Analytics). These service providers use cookies and web beacons or other similar technology to help us analyze how users use the Sites. The information collected by such technology (including, where applicable, your IP address) will be disclosed to (or collected directly) by these service providers, who use the information to facilitate the evaluation of your use of the Sites on our behalf. Typically, the information collected is associated with your device and not you as a named individual. Google Analytics, for example, uses cookies to track your interactions with our Sites. Google collects this information and reports it to us, without identifying individual users. This information helps us improve our Sites so that we can better serve users. However, if you are logged into a registered account you have with us, this information may also be associated with such registered account. For more information on Google Analytics, please visit www.google.com/policies/privacy/partners/. You can also view Google Analytics' currently available opt-outs for the web at https://tools.google.com/dlpage/gaoptout.
Other Third-Party Data Collection Activities
Be aware that other third-parties may collect your information when you use our Sites as noted below:
- Embedded Content: Third parties also collect information about your online activities over time and across different sites when you use our Sites. For example, third-party providers of certain embedded content and tools on our Site (such as an embedded Twitter or Facebook feed and social plugins from Facebook, Twitter and LinkedIn) collect information directly from you in connection with your interaction with such content and tools. You may review your privacy settings for your accounts with such third-party providers through their respective websites. The information collected will be associated with your account(s) with such third parties (e.g., your Facebook account, Twitter account, etc.) if you are logged into the account(s) in the same browser. If you do not wish to have such third parties collect data about you on our Site, then you must log out of such account(s) before using the same browser to visit our Site.
How We Use Your Information
We only use your information and data to provide you with products and services and to make your experience with us enjoyable and successful, including for the following purposes:
- maintaining or servicing your account(s);
- providing customer service, such as communicating with you about our products and services, addressing your requests and questions, and offering technical support;
- processing or fulfilling orders and transactions;
- processing payments;
- performing business analytics and business operations, such as monitoring, maintaining and improving the operations of the Site;
- assisting in marketing and advertising, such as sending you communication regarding those of our products and services that may be of interest to you;
- helping to ensure the security and integrity of the Site and our business (in which case our use of your personal data will be reasonably necessary and proportionate for these purposes);
- for the commercial purpose of inducing you to purchase our products and services; and
- complying with applicable laws.
Whom We Disclose Your Data To
We disclose your data to certain recipients as an essential part of providing you with products and services and running our business and Sites effectively. Such recipients include:
- third-party service providers and select business partners, such as distributors, credit card companies and shipping companies, who act on our behalf and solely in accordance with our instructions pursuant to written contracts, to fulfill the business purposes set forth above. These service providers and business partners acting on our behalf are obliged to adhere to agreements including confidentiality requirements no less protective than those described in this Policy, and are required to process personal information only as necessary to perform their functions, and in a manner consistent with this Policy, other applicable privacy notices (e.g., our cookie policy), and applicable laws, rules and regulations;
- third-party analytical service providers and embedded content providers as described in the section of this Policy titled Third-Party Data Collection; Automatic Data Collection;
- a third party in the context of a merger, acquisition, bankruptcy, or other reorganization or transaction in which such third party assumes control of all or part of our business;
- our affiliates, subsidiaries (i.e., any organization we own or control) or our holding company or ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries they own. These companies will only use your personal information in the same way as we can under this Policy;
- third parties to whom we believe disclosure is necessary (i) as required by applicable laws or regulations; (ii) to exercise, establish or defend our legal rights;(iii) when we believe that disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss to you or another person; (iv) in response to requests by governmental authorities; or (v) in connection with an investigation of suspected or actual unlawful activities; and
- as otherwise disclosed in this Policy.
Data Security
We implement reasonable security procedures and practices that we, in our discretion, deem appropriate to the nature of the personal information we collect, to safeguard and protect the security of this information. Nevertheless, no computer system or transmission of information can ever be completely secure, and you should not expect that your information will remain secure and confidential under all circumstances. We cannot be held responsible for any loss, capture or alternation of the information we collect from you through the Sites.
Our Policy Towards Children
Our Site is not directed to persons under the age of 16 and we do not knowingly collect or share personal information from children under the age of 16.
Controlling your Privacy Settings
As a user of the Sites, you have rights around access to and management of your personal information. We will also keep you informed about how we process your personal information by way of this Policy.
- You can update any personal and contact information that you provided to us at any time on the Site here.
- You can opt-out of any or all marketing communications we send you at any time. You can use the unsubscribe functionality on the marketing emails you receive. When you opt-out of marketing email communications, we may still, to the extent permitted by applicable laws, email you with service emails, when you order with us. These emails are necessary to keep you informed of order status, and provide purchasing or delivery information for the products you have ordered from us.
Data Retention
For each category of information collected, Fortis will not hold this information for any longer than is necessary to effectuate our purposes for collecting the information as disclosed in this Policy. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements), and in accordance with our company data retention policies.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Data without any personal identifiable information may be stored permanently.
Additional Provisions Applicable to Information Received from Residents of California
In addition to any other appliable provisions of this Policy, if you are a California resident, the California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA") require us to provide the following additional privacy-related information to you. As used in this section, the term "personal information" has the meaning given it in the CPRA.
Description of your rights:
Pursuant to the CCPA and CPRA, you have the right to know:
- the categories of personal information that we have collected about you;
- the categories of sources from which the personal information is collected;
- our business or commercial purpose for collecting, selling or sharing personal information;
- the categories of third parties with whom we disclose personal information (if any); and
- the specific pieces of personal information that we have collected about you.
In connection with any personal information we may sell or share, or disclose for a business purpose, you also have the right to know:
- the categories of personal information about you that we sold or shared, and the categories of third parties to whom the personal information was sold to or shared with; and
- the categories of personal information that we disclosed about you for a business purpose.
You have the right to deletion of your personal information from our records and our service providers’ records unless an exception applies under the CCPA or CPRA.
With respect to any personal information about you maintained by us that is inaccurate, you have the right to request that we correct the inaccuracy (taking into account the nature of the personal information and the purposes of the processing of the personal information).
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA or CPRA. This means we cannot, among other things:
- deny goods or services to you;
- charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
- provide a different level or quality of goods or services to you;
- suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services; or
- retaliate against an employee, applicant for employment, or independent contractor.
Exercising Your Rights under the CCPA or CPRA:
To request access to, correction of, or deletion of your personal information collected by us, please contact us by clicking on the Support icon at our homepage and completing and submitting the form there, or by calling 1-800-338-9579. Please note that you may only make a CCPA or CPRA related disclosure or deletion request twice within each 12-month period. If you request deletion of your personal information, we can remove your account once we have completed processing of any outstanding orders or requests. However, there will be underlying data that we are required to keep, which will be obfuscated and will not be tied to you as an individual.
Verification of Your Identity:
When you exercise your rights under the CCPA or CPRA and submit a request to us, we will verify your identity by asking you to authenticate your identity via standard authentication procedures. The information you provide must match the information we know about you. Additionally, if you request specific pieces of your personal information or the deletion of certain personal information, you may be required to provide a signed declaration under penalty of perjury or otherwise authenticate your identity. We are not obligated to process a request if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf. Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
Categories of Information We Collect; Categories of Sources:
The section of this Policy titled Data We Collect describes the categories of personal information we collect with respect to California consumers in the past 12 months and the categories of sources from which such information is collected. The section of this Policy titled How We Use Your Information describes the business and commercial purposes for which we collect your personal information.
Categories of Third Parties to Whom We Disclose Personal Information:
The section of this Policy titled Whom We Disclose Your Data To describes the categories of third parties to whom we the personal information of California residents.
Categories of Personal Information Disclosed for a Business Purpose:
In the past 12 months, we have disclosed the following categories of a personal information about California consumers for business purposes:
- Identifiers (e.g., name, email address, postal address, phone number, online identifiers, and IP address);
- Commercial information (e.g., products purchased, obtained or considered, customer service feedbacks, or other purchasing or consuming histories or tendencies);
- Professional or employment-related information (e.g., the name of your employer, your employment title, and your employment position);
- Internet or other electronic network activity information (e.g., email and privacy preferences; research history; product-specific preferences; browsing history both within the Site and shortly prior to and after entering or leaving the Site; and other browsing information, such as browser version, type of device and internet provider used, and phone number associated with device used (if one exists)); and
- Geolocation data (not including your precise geolocation).
How Your Personal Information is Collected:
The section of this Policy titled Data We Collect describes how we collect your personal information.
Sale of Personal Information:
We are not in the business of selling personal information, and do not believe that our business practices constitute a sale of your personal information. However, as described under the section titled Whom We Disclose Your Data To, we may provide your information to our authorized distributors and business partners if, in your communication to us, you expressed an interest in or inquired about any of the products or services provided via such authorized distributors.
Sharing of Personal Information; Your Right to Opt-Out:
We have shared the below categories of your information with the below category of third parties in the past 12 months to target advertising to you based on your activities across different sites. We do so for marketing and advertising purposes, and to invite you to consider purchasing our products and services. We do not share your sensitive information.
| Categories of Personal Information Shared | Categories of Third Parties with Whom the Personal Information was Shared |
|---|---|
| Identifiers (e.g., name, email address, postal address, phone number, online identifiers, and IP address) | Third-party providers of web analytics services and embedded content |
| Commercial information (e.g., products purchased, obtained or considered, customer service feedbacks, or other purchasing or consuming histories or tendencies) | |
| Internet or other electronic network activity information (e.g., email and privacy preferences; research history; product-specific preferences; browsing history both within the Site and shortly prior to and after entering or leaving the Site; and other browsing information, such as browser version, type of device and internet provider used, and phone number associated with device used (if one exists)) | |
| Geolocation data (not including your precise geolocation) |
Your Sensitive Information:
We do not sell or share your sensitive information, and do not collect, process or use your sensitive information to infer characteristics about you.
Requests by Authorized Agents:
You are permitted to designate an authorized agent to make a CCPA or CPRA request on your behalf. Your authorized agent can use the methods described above to submit the request and will be required to provide proof of authorization.
Individuals with Disabilities:
Individuals with a disability may access an alternative format of this notice using the contact information in the section below titled Contact Us.
California "Do Not Track" Disclosure
We do not currently respond to browser "Do Not Track" signals.
California Consumer Notice
Under California Civil Code, Section 1789.3, California residents are entitled to the following consumer rights notice: If you have a question or complaint regarding the Sites, or any products offered through the Sites, California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834 or by phone at 916-445-1254 or 800-952-5210.
Changes to this Policy
We may update this Policy from time to time. You should review our Sites periodically to determine if we have made such updates. We will update the "last modified" date at the top of this Policy each time we make changes to this Policy. Changes to this Policy are effective when they are posted or linked to the Sites. Your continued use of the Site after the updated Policy has become effective indicates that you have read, understood and agreed to the then-current version of the Policy.
Contact Us
If you have questions or comments about this Policy or about how your personal information is processed, please contact us at:
Fortis Life Sciences
1440 Main Street, Suite 300
Waltham, MA 02451
1.800.338.9579
936.597.6111
[email protected]
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